Vacancy: Digital Officer

Role

Job title: Digital Officer

Contract: Permanent (35 hours per week)

Salary: Grade 3: £23,000– £28,349

Closing date: Monday 31 July, 12 noon

Location: Flexible hybrid working between home and our Edinburgh City Centre office

Benefits

• Generous holiday entitlement
• Company sick pay
• Pension with additional 5% employer contributions
• Death in service benefit
• Free access to employee assistance programme

About the job

The Digital Officer supports the Website Manager and Head of Digital in the delivery of website and other digital developments. The role co-ordinates website content across the organisation and supports other areas including website strategy and social media.

The Digital Officer ensures that the website content is of a high standard and supports the charity to meet its strategic and marketing aims. The role develops and co-ordinates content across programmes and works to increase the effectiveness of existing content.

The Digital Officer is part of the Marketing and Communications team and works in collaboration with all programme teams across the charity.

You can find more information about the role, our organisation and our values in the downloadable recruitment pack below.

Key responsibilities

Content development and planning

• Leading website content discussions to plan website and content priorities, with support from the Website Manager
• Supporting the development and implementation of the website strategy
• Creating, editing, proofreading and managing web content
• Working with the Head of Social and Digital Marketing to identify popular content and ways of building audiences through website analytics
• Supporting the Head of Social and Digital Marketing to create and publish social media content
• Training new staff to create and manage content as required and provide ongoing support for users
• Working with the Marketing team to develop creative ideas to meet marketing aims across programmes

Website management and digital support

• Ensuring the website delivers the charity’s strategic aims and its day-to-day operational requirements
• Liaising with agencies on ongoing website development and bug fixing
• Working within the content management system (CMS) to manage website navigation and structure to ensure effective user experience
• Working with the Website Manager to ensure websites are compliant with accessibility guidance, cookie laws and other legal requirements
• Supporting the delivery of the strategic, organisation-wide digital objectives as part of the Digital Development Group
• Supporting and covering Digital team tasks when needed, for example responding to web queries and building our marketing e-newsletters
• Supporting the CRM team when required

Knowledge, skills and experience

Essential

• Demonstrable experience of creating and editing content for websites using a CMS
• Experience of website content strategy including content layout and content management
• Ability to generate fresh ideas for web content and how to present it
• Knowledge and experience using HTML, Photoshop (or similar picture editing software), audio and video editing applications
• Experience of working in a marketing or digital environment
• Proof reading skills with excellent attention to detail
• Skilled in negotiating and influencing, and working collaboratively with both internal teams and external agencies

Desirable

• Experience of working with CRM systems
• Interest in books, reading and writing

Other information

The person location is blended between our Edinburgh Office and home, however the post-holder may be required to travel occasionally for work-related duties.

Appointment will be conditional on securing basic clearance from Disclosure Scotland.

Applications are now closed. This page is for information only.