Looking for more in Accessibility?

Accessibility statement (website)

This accessibility statement covers the measures Scottish Book Trust is taking to support accessibility. It details our compliance status, how accessible the website is (including limitations and steps for improvement), and how to contact us with feedback or request adjustments.

Scottish Book Trust is an independent national charity with a mission to ensure people living in Scotland have equal access to books. Everyone should have the opportunity to improve their life chances through books and the fundamental skills of reading and writing. We are committed to making our website and other digital products accessible to as many people as possible.

Measures to support accessibility

This accessibility statement applies to https://www.scottishbooktrust.com(this will open in a new window). This website was built to WCAG 2.1 AA standard by our digital agency, Primate, and is run by Scottish Book Trust. We want as many people as possible to be able to use this website. For example, that means you should be able to:

AbilityNet(this will open in a new window) has advice on making your device easier to use if you have a disability.

How accessible this website is

We are continually working to improve the accessibility of this website through our content curation, creation, upload and management processes. However, we know some parts of this website are not fully accessible.


Some of our older Microsoft Office and PDF documents (including forms) are not fully accessible to screen reader software. We have some software limitations and plan to update this software in the future. We have created accessible document templates which we will continue to improve once our software is updated. We are also investigating website developments and third party tools which will allow us to create accessible HTML forms in the future. We will ensure all new Office and PDF documents uploaded to the website are accessible and that alternative methods of completing forms remain available while we investigate new solutions.


Our content upload process now requires all pre-recorded videos to be uploaded with captions. Unfortunately, we cannot guarantee live videos are streamed with captions. Some of our older videos do not have captions.

Focus indicators

The most recent test of our site identified focus indicator issues in some areas of the website. Although it is possible to navigate the page through keyboard navigation (tabbing) alone, there are instances where the focus indicator is unclear or not visible (such as the radio buttons on forms). We will update this statement once the issue has been resolved.

Feedback and contact information

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or need information on this website in a different format, contact us at digital@scottishbooktrust.com(this will open in a new window) or by calling 0131 524 0160.

Contacting us by phone or visiting our office

Unfortunately, our office at Sandeman House is not wheelchair accessible at this time. However, there may be something we can do to accommodate persons with certain mobility impairments. Please note, Sandeman House does not currently have an induction loop. If you have any questions regarding access to the building or gardens, please don't hesitate to get in touch with Meg Elphee on 0131 524 0173 or email Meg.Elphee@scottishbooktrust.com(this will open in a new window).

Technical information about this website's accessibility

Scottish Book Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018(this will open in a new window).

Compliance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1(this will open in a new window) AA standard due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some of the older Office and PDF documents on our website are not fully accessible to screen reader software. In 2021 we created new accessible document templates which we are currently rolling out across the organisation. We’ll continue to improve the accessibility of our documents pending software upgrades and investigate new formats and methods for sharing forms on our website.

Focus indicators are not always visible in certain sections of the website, meaning that users who rely on keyboard navigation or who have visual impairments may be prevented from navigating and operating certain sections of the website and participating in our programmes. This fails WCAG 2.1 success criterion 2.4.7 Focus Visible. This is an issue of high priority and we have alerted our website developers who are currently working to resolve this problem.

Disproportionate burden

Some pre-recorded videos published after 23 September 2020 do not have captions. The absence of captions prevents deaf and hearing impaired people from accessing video content. This fails WCAG 2.1 success criterion 1.2.2 Captions (Prerecorded). Scottish Book Trust has since updated its content upload process so that all pre-recorded videos are uploaded with captions. Due to current resources, we cannot guarantee all pre-recorded videos on the website have captions but we will ensure all future content is captioned. We encourage users to get in touch if there is a specific video they need captions for and we will accommodate such requests as quickly as possible.

Content that's not within the scope of the accessibility regulations

Some of our digital versions of print documents are not fully accessible. We provide digital versions of some of our print resources (e.g. posters, badges etc.) for users to download, print and use at home. Some of these documents are not fully accessible to screen reader software as they are designed for physical rather than digital use. For new content, we will clearly signpost when documents are intended for physical use and any limitations for screen reader users. We will always aim to prepare digital versions of print resources in line with digital and print accessibility guidelines.

Preparation of this accessibility statement

This statement was prepared on 22/09/21. It was last reviewed on 22/09/21. This website was last tested on 16/07/21. The test was carried out internally against WCAG 2.1 AA guidelines. We used this accessibility testing approach to decide on a sample of pages to test.