CRM Assistant

Please note that applications for this vacancy are now closed. This page is for information only.

If you have any queries, please contact will open in a new window) or call Meg Elphee on 0131 524 0160.

Job summary

This is an exciting opportunity for someone who is experienced and enthusiastic in data management. We are looking for someone who can use initiative and creative approaches to help staff get the best from our CRM in delivering programmes efficiently and effectively. The CRM Assistant supports the CRM Manager in the overall administration and maintenance of Scottish Book Trust's recently delivered CRM system. The post ensures that the CRM data is valid and accurate, and works across the charity as a champion, training staff in effective CRM use and supporting the ongoing development of the system.

While working most closely with the website and CRM team, the role is part of the wider Marketing and Communications team and works in collaboration with all programme teams across the charity.

Salary: Grade 3, £21,500 - £25,999

Duration: Full time, 1 year fixed term

Reporting to: CRM Manager

Closing date: Friday 17 January 2020 at 12 noon

Interview date: Friday 31 January

Key responsibilities

Training, documentation and support

Data audit, cleansing and migrating


CRM administration


Knowledge, skills and experience



The post is based at Scottish Book Trust’s offices in Edinburgh.

Appointment will be conditional on securing basic clearance from Disclosure Scotland.

How to apply

To apply for this post please complete a Scottish Book Trust application form(this will open in a new window) and an equal opportunity form(this will open in a new window) and email them to will open in a new window).

For further information please contact will open in a new window), or call 0131 524 0160.